Privacy Policy and Terms of Use
Privacy Policy
Psychological Healthcare (“PHSL,” “we,” “our,” “us”) values your privacy and is committed to protecting the information you share with us through our website. This Privacy Policy explains what information we collect through our website, how we use it, and your choices regarding your information.
Information We Collect
We may collect information that you voluntarily provide provide, including
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Name
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Address
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Phone number
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General information you submit through contact forms or appointment request forms
We may also collect certain technical information when you visit our website, including:
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IP address
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Browser type
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Device information
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Pages visited
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Date and time of your visit
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Website usage statistics collected through analytics tools by Wix Analytics, which our site is built through.
Our website also uses services such as Google Maps for location help.
How We Use Your Information
We use information collected through our website to:
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Respond to your inquiries
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Improve our website and user experience
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Monitor website performance and security
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Comply with applicable legal obligations
Protected Health Information
Please do not submit confidential medical or mental health information through our website unless you have been specifically instructed to do so through a secure method. If you become a patient, your medical information is protected under applicable federal and state law, including the Health Insurance Portability and Accountability Act (HIPAA). Our website Privacy Policy is separate from our HIPAA Notice of Privacy Practices.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website. These technologies may include website analytics services that collect anonymous or aggregated information regarding website traffic and usage. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Sharing Information
We do not sell your personal information. We may share information with trusted service providers who assist us in operating our website or conducting our business. These providers are required to safeguard your information.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information submitted through our website. However, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website contains links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through this website.
Your Choices
You may contact us to:
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Request access to the personal information you have submitted through our website
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Request correction of inaccurate information
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Ask questions about this Privacy Policy
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Terms of Use
By accessing or using this website, you agree to these Terms of Use. If you do not agree to these terms, please do not use this website.
1. Informational Purposes Only
The information provided on this website is for general informational and educational purposes only. It is not intended to replace professional medical, psychiatric, psychological, or other healthcare advice, diagnosis, or treatment. Always seek the advice of your qualified healthcare provider regarding any medical or mental health concerns. Never disregard professional medical advice or delay seeking treatment because of information found on this website.
2. No Provider-Patient Relationship
Your use of this website, including submitting an inquiry or appointment request, does not establish a provider-patient relationship with PHSL or any of its clinicians. A provider-patient relationship is established only after appropriate evaluation, acceptance as a patient, and completion of any required consent and registration documents.
3. Medical Emergencies
This website is not monitored continuously and should not be used for medical or mental health emergencies. If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency department. If you are experiencing a mental health crisis or having thoughts of harming yourself or others, call or text 988 or seek immediate emergency assistance.
4. Website Communications
Please do not submit confidential, sensitive, or protected health information through general website contact forms unless specifically instructed to do so through a secure communication method. While we take reasonable measures to protect information submitted through this website, communications sent over the internet may not be completely secure.
5. Appointment Requests
Submitting an appointment request does not guarantee an appointment or establish care. Appointments are subject to provider availability, completion of required paperwork, and acceptance as a patient.
6. Intellectual Property
All content on this website—including text, graphics, logos, images, and design elements—is the property of Psychiatric Health Services of Louisiana or is used with permission and is protected by applicable intellectual property laws. You may view or print website content for your personal, non-commercial use only. You may not reproduce, modify, distribute, or republish website content without prior written permission.
7. Third-Party Links
This website may contain links to third-party websites for your convenience. PHSL does not control or endorse those websites and is not responsible for their content, security, privacy practices, or availability.
8. Disclaimer of Warranties
This website and its content are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.
9. Limitation of Liability
To the fullest extent permitted by law, PHSL and its providers, employees, and affiliates shall not be liable for any damages arising from or related to your use of this website or reliance on information contained on this website.
10. Changes to These Terms
We may update these Terms of Use at any time. Any revisions will become effective when posted on this page. Your continued use of the website constitutes acceptance of the revised Terms.
11. Governing Law
These Terms of Use shall be governed by the laws of the State of Louisiana, without regard to its conflict of law principles.
Contact Us
Psychological Healthcare of South Louisiana
Phone: 985.625.0023
Email: admin@psychealthcare.com
Address: 126 Rue Colette, Thibodaux, LA 70301